ABOUT NORD INTERNATIONAL
Clear information. Responsible supply.
Nord International supports eligible veterinary product inquiries across East and Southeast Asia with destination review, batch documentation and direct human communication.
What we do
We respond to product inquiries from pet owners, veterinary professionals, clinics and distributors. Before confirming an order, we review destination, requested format, available documentation and delivery options.
Our operating principles
- Accurate product and batch information
- No guaranteed clinical outcomes
- Veterinary involvement in diagnosis and treatment decisions
- Destination and purchaser eligibility reviewed before payment
- A direct support channel before and after dispatch
Where orders are dispatched
Orders are dispatched from China using available international logistics services. EMS and other international carriers may be offered depending on the destination, product format and current transport conditions.
Contact and response
Our customer contact email is xiaochenxiaocheng@gmail.com. We normally aim to respond within one business day, although complex destination or documentation checks may require additional time.