CONTACT & SUPPORT
Talk with our team
Send your destination, purchaser type and the information you need. We will review availability and the requirements for the next step.
xiaochenxiaocheng@gmail.com
Typical response time is within one business day. Please check your spam folder if you are waiting for a reply.
Information to include
- Your country or delivery destination
- Whether you are a pet owner, veterinarian, clinic or distributor
- Requested product format and quantity
- Any required batch or quality documents
- Your preferred contact language
Before an order is confirmed
Submitting a message is an inquiry only. Availability, destination eligibility, delivery method, documentation and payment information are confirmed before an order is accepted.